Privacy Policy

1. Introduction
2. Legislative Context
3. Data Protection Officer
4. How We Collect and Use Your Personal Information
5. Disclosure and Transfer of Personal Data
6. Your Rights
7. Retention of Personal Data
8. Security of Personal Data
9. Changes to Privacy Policy
10. Third Party Websites
11. About Cookies
12. Website Security
13. Questions, Clarifications, Complaints

Introduction

GLOBAL MAT INSTALL S.R.L., VAT/Tax ID: RO 23422594, registered at the Trade Registry Office under no. J40/3941/2008, headquartered in Romania, Bucharest, Sector 6, Murguta Street, no. 8, bl. 11, sc. 1, ap. 18, hereinafter referred to as Global Mat Install, is the controller of personal data transmitted through this website.

Please note that we will not request or collect information of any kind from children under the age of 16.

On behalf of "Global Mat Install", there are third parties who process personal data, these persons being appointed representatives of the controller in accordance with the provisions of Regulation (EU) 2016/679. The use of representatives is justified by business reasons, most often we are talking about specialized, professional services that can manage the necessary volumes and ensure the technology through which Global Mat Install can fulfill its duties. We mention that the data are not simultaneously transmitted to all representatives.

Global Mat Install is committed to respecting the confidentiality of your personal data. We will treat all personal data provided by you as confidential and will process only the information permitted by applicable law. This privacy notice describes the policies and practices of Global Mat Install regarding the collection and use of your personal data and establishes your privacy rights.

Information confidentiality is a continuous responsibility, and therefore, we will update this privacy notice from time to time as we undertake new practices regarding personal data or adopt new privacy policies. Regarding data processing based on consent (as described below), we will notify you of any changes and request your additional consent.

Legislative Context

In accordance with the requirements of Regulation (EU) 2016/679 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (hereinafter referred to as the "GDPR Regulation") applicable from May 25, 2018, we have the obligation to securely administer and only for specified purposes, the personal data you provide us through the use of our website in accordance with the provisions of the GDPR Regulation.

For more details regarding the content of this legal norm, please access the following link:
https://eur-lex.europa.eu/legal-content/EN/TXT/?uri=CELEX%3A32016R0679

Data Protection Officer

We have appointed a Data Protection Officer regarding all aspects related to the protection of personal data, and you can contact the Data Protection Officer regarding all matters related to the processing of your data and the exercise of your rights in accordance with applicable legal provisions, especially if you have questions or concerns about how we process your personal data. The email address to contact the Data Protection Officer is: office@globalmatinstall.ro.

How We Collect and Use (Process) Your Personal Information

Personal information you provide us: We may collect, store, and use the following types of personal data:

• information about your computer and about your visits and use of this website (including your IP address, geographic location, browser type and version, operating system, referral source, visit duration, page views, and website navigation paths)
• information that you provide us for the purpose of subscribing to email notifications and/or newsletters (including your name and email address)
• information that you provide us when using the services or information that is generated during the use of this website
• information contained in or related to any communication that you send to us or send through this website (including correspondence with us, the content of the communication, and data associated with the communication)
• any other personal data that you choose to send to us.

Purposes of Using Your Personal Data: The personal data transmitted through this website and the personal data collected from you or from third parties or from public sources will be used for the purposes specified in this Privacy Policy. Depending on the relationships we have or wish to have with you, we may use your personal data for the following purposes based on the legal grounds presented below:

Communications, based on the legitimate interest of Global Mat Install according to Article 6(1) lit. f) of the GDPR Regulation: If you have contacted us through this website or otherwise, we may process your name, contact details, location, and other information you provided in order to respond to your inquiries, to arrange a meeting, a phone call, or other communications.

Product Purchases, based on our contract with you according to Article 6(1) lit. b) of the GDPR Regulation: By purchasing products through this website, you agree to become a party to a Contract, the Terms and Conditions of which will be stipulated in the contract. In this case, your personal data, such as full name, contact details, address, ID details, payment details (if you pay), will be processed by Global Mat Install for the following purposes: to conclude the contract regarding the product purchased from our website, to dispatch the product to the address provided by you, to collect the price of the purchased product, or to retain your information when you wish to return the purchased product in accordance with the general contractual terms and conditions.

Marketing and Public Relations, based on your consent according to Article 6(1) lit. a) of the GDPR Regulation: If you are a visitor to our website, we may process, through cookies and web beacons, your IP address, geographic location, browser type and version, operating system, referral source, visit duration, log files, interactions with our website, and our online campaigns, data automatically collected about you or your device in accordance with this Privacy Policy, the information you provided through the website form or purchased services (value, date, data sources, notes, and remarks) to conduct marketing research and analyze the characteristics of visitors to this website, to evaluate the impact of our marketing communications and adapt them to detected trends, to plan our future marketing activities, to prepare our business analysis, to personalize services and communications for you, to target advertising or to provide direct marketing of the same or similar products and services. Additionally, if you are our newsletter subscriber, you may receive our marketing materials, we may process the personal data you provided to distribute promotional materials, we may make announcements about additions and changes to our services, we may customize this website and our marketing communication for you, we may send you email notifications (e.g., about our offers), we may send you newsletters and our email magazines (you can inform us at any time if you are no longer interested in these materials), or we may send you marketing communications about our activities that we believe may be of interest to you.

Security, based on the legitimate interest of Global Mat Install according to Article 6(1) lit. f) of the GDPR Regulation: If you are a visitor to this website, we may process the personal data you uploaded, data automatically collected about you or your device, in accordance with this privacy notice (e.g., through cookies, web beacons) to keep this site secure against fraud, to protect the rights and interests of Global Mat Install and third parties, and to protect intellectual property rights. Please note that this information may be disclosed for the purpose of investigation or criminal prosecution.

Disclosure and Transfer of Personal Data

The information we collect from you will be processed in the European Economic Area and outside the European Economic Area, depending on the purpose of processing. Global Mat Install strives to apply adequate safeguards to protect the confidentiality and security of your personal data during transfer and to use them only in accordance with your relationship with Global Mat Install and the practices described in this Privacy Policy. Global Mat Install minimizes the risk to your rights and freedoms by not collecting or storing sensitive information about you.

Subject to applicable data protection laws, we may disclose your personal data to clients (for business engagement or to confirm the high quality of our services), auditors, agents, supervisory authorities, or other external service providers to fulfill our contractual obligations. We will clearly indicate to you each data recipient if well known at the initiation of processing.

We may also disclose your personal data:

• to the extent required by law.
• in connection with any ongoing or prospective legal proceedings.
• to establish, exercise, or defend our legal rights (including providing information to others for the purposes of fraud prevention).

Your Rights

The GDPR Regulation provides certain rights to data subjects. You have the right to access and rectify (correct) your personal data processed by us if they are inaccurate. You may request us to erase this data or cease processing it, subject to certain exceptions. You may also request us to cease using your data for direct marketing purposes. You have the right to lodge a complaint with the data protection authority if you have concerns about how we process your personal data. Where technically feasible, we may – upon your request – provide you with your personal data or transmit it directly to another controller. If access cannot be provided within a reasonable timeframe, we will provide you with a date by which the information will be transmitted. You may also request additional information about: the purpose of processing, the categories of personal data concerned, the source of the information, and how long it will be stored. If you wish to exercise any of these rights, please contact our Data Protection Officer at office@globalmatinstall.ro, at any time.

WARNING! Please exercise your rights wisely, and note that the abuse of rights may incur liability.

The contact details of the national data protection authority are as follows:

The National Supervisory Authority for Personal Data Processing
Address: Bucharest, G-ral. Gheorghe Magheru Blvd. no. 28-30, sector 1, postal code 010336
Website: http://www.dataprotection.ro
Email: anspdcp@dataprotection.ro
Phone: +40.318.059.211; +40.318.059.212
Fax: +40.318.059.602

Retention of Personal Data

Your personal data is stored by Global Mat Install on its servers.

Personal data that we process based on your consent will be retained for an indefinite period of time (or until consent is revoked), unless otherwise provided by applicable legal requirements and necessary for the purpose of processing.

If you have not provided us with your consent for data processing or have revoked consent, we will only retain minimal data about you (full name, contact details, references, and notes) for statistical and reporting needs or as justified based on another legal basis, such as our legitimate interest.

Without prejudice to the other provisions of this section, we will retain information and documents (including electronic documents) containing personal data:

• to the extent required by law.
• where the information/documents are relevant to any ongoing or prospective legal proceedings.
• to establish, exercise, or defend our legal rights (including providing information to others for the purposes of fraud prevention).

Security of Personal Data

To protect the confidentiality of data and personal information you transmit through the use of this website, we will maintain physical, technical, and administrative safeguards.

We continuously update and test our security technology. We restrict access to your personal data only to those employees who need to know that information to provide benefits or services to you. Additionally, we train our employees on the importance of confidentiality and maintaining the confidentiality and security of your information.

If a personal data breach occurs, we will do everything to eliminate it and assess the level of risk associated with the breach in accordance with our personal data breach policy. If the breach is likely to result in physical, material, or non-material harm to you (e.g., discrimination, identity theft, fraud, or financial loss), we will contact you without undue delay, unless the law requires otherwise. All our actions will be taken in full cooperation with the competent supervisory authority.

Changes to the Privacy Policy

We may update this information document from time to time by posting a new version on this website.

Given that personal data protection laws, state interpretations, and supervisory authority recommendations change and improve from time to time, it is expected that this privacy notice and terms of use will change as well. We reserve the right to modify this information document at any time, for any reason, and without notice. Any changes to our privacy policy will be posted on this page so that you are aware of our policies. The provisions contained in this document replace all previous announcements or statements regarding our privacy practices and the terms and conditions governing the use of this website.

Third-Party Websites

This site may include hyperlinks and details about third-party websites. We have no control and are not responsible for the privacy policies and practices of third parties.

About Cookies

As is true for most websites, this site automatically collects certain information and stores it in log files. These include Internet Protocol (IP) addresses, the geographic location of your computer or device, browser type, operating system, and other information about your visit to this site, such as the pages viewed. This information is used to improve this website and, due to this constant improvement, to better serve our users. Your IP address may also be used to diagnose problems with our server, to administer this site, to analyze trends, to track your site navigation, and to collect demographic information to help us understand visitor preferences and needs.

This site also uses cookies. For more details about cookies, please visit Cookie Disclosure Document for Users on the Site

Site Security

We cannot guarantee that data transmissions over the Internet are 100% secure. Therefore, we cannot assure or guarantee the security of information you transmit, and you understand that any information you transfer to Global Mat Install is at your own risk. However, Global Mat Install uses website security measures in accordance with best practices to protect the website, emails, and mailing lists. These measures include technical, procedural, monitoring, and tracking measures designed to protect data from misuse, unauthorized access or disclosure, loss, alteration, or destruction.

We are aware that incidents of misuse or unauthorized access by programs occur, as almost every website, service, or user experiences them. In these situations, our goals are to move quickly to isolate the problem, to ensure or restore proper functionality, and to minimize inconvenience to our users. If necessary, Global Mat Install will notify the competent authorities about these incidents of misuse or unauthorized access to the Global Mat Install website.

Questions, Concerns, Complaints

If you have questions regarding your personal information or if you wish to exercise your rights or have concerns or complaints, please contact us by sending an email to the Data Protection Officer at office@globalmatinstall.ro.

If you wish for us not to use the information you have provided, please send an email to office@globalmatinstall.ro with the subject "Do Not Use My Data" and your name.

To update or correct your personal data, please contact the Data Protection Officer at office@globalmatinstall.ro.